Frequently Asked Questions
Everything you need to know about shopping for your little joeys at Kangaroo Kids.
How do I determine the right size for my child?
We provide a detailed size chart on every product page that correlates height and weight to our sizing. If your child is between sizes, we recommend sizing up for a more comfortable fit and longer wear.
What is your return policy for kids' clothing?
We offer a 30-day return policy on all unworn items with original tags attached. We understand that kids grow fast and fits can be tricky, so we make the exchange process as seamless as possible.
Are your fabrics safe for sensitive skin?
Absolutely. At Kangaroo Kids, we prioritize organic cotton and hypoallergenic blends that are free from harsh chemicals and dyes, ensuring your child's skin stays irritation-free.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items for a special occasion.
Do you offer gift wrapping or gift cards?
Yes! You can add a personalized gift message and premium gift wrapping at checkout. We also offer digital gift cards delivered instantly via email.
How should I care for Kangaroo Kids garments to make them last?
To maintain the quality and softness of our fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or line drying when possible.